Our delivery times are split in two parts: artwork creation time and transit time. Artwork creation is the time it takes to produce your order. Transit time is the time it takes to ship your order to your door.
You can usually expect to see your artwork proof in just 2-3 days after placing your order! We offer unlimited revisions free of charge. If there is a problem with your photo, please understand this stage may take longer.
Shipping is relatively fast and usually takes 3-5 working days for US orders from the date that your parcel is picked up by the courier. International orders will take longer. All orders are shipped with tracking.
We sometimes offer a 'Skip the Artwork Queue' option, which sends your order to our artists before all other orders awaiting artwork creation.
Note: This does not affect your transit time.
Overall Turnaround Times
US Orders: 1-2 Weeks
Canada Orders: 2-3 Weeks
UK and Australia Orders: 2-4 Weeks
Rest of World: 2-4 Weeks
Note this is longer during busy periods.
United States: $9.95 Tracked shipping (1-2 weeks) UK, Canada, Australia: $14.95 Tracked shipping (2-3 weeks) Rest of World: $19.95 Tracked shipping (2-4 weeks)
If you do not receive a tracking number within 14 days of placing your order, please get in touch. If you have not received your order after the given delivery timeframe, please contact our friendly support team at firstname.lastname@example.org.
Please allow a slightly longer delivery time than quoted, due to the coronavirus pandemic. Thank you.